“We have to offer a 100% reliable, cost effective environment for business. Liquid Telecom’s industry leading Service Level Agreements made it possible”
- Dube TradePort’s Senior ICT Manager and Head of Dube iConnect, Brynn Burnett.
Dube TradePort, 30km north of Durban, is a key trade hub that brings together the King Shaka International Airport, cargo terminal, warehouses, offices, agricultural and other businesses.
All these zones are supported by Dube iConnect, the precinct’s dedicated IT and telecommunications provider “We wanted a cost-effective environment for businesses,” says Dube TradePort’s Senior ICT Manager, Brynn Burnett.
“It had to make business sense for companies to relocate here and so our infrastructure and ICT capability had to be both comprehensive and affordable.”
Dube TradePort’s network infrastructure is fibre-based, and their requirements for a service provider were stringent – they needed reliability, uncompromised quality, high-availability and competitive voice service rates. Liquid Telecom met all the criteria. With core network uptime guarantees of 99.999%, voice Service Level Agreements and South Africa’s best rates for local, regional and international calls, Liquid Telecom was the obvious choice. We’ve been so impressed with the Service Level Agreements we have with Liquid Telecom and how they align to our requirements to provide our customers with world-class service levels.” says Brynn.